Delivery Policy
Delivery Policy
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Free Shipping Offer: DIGITAL DUDS® proudly extends a Free Shipping offer on all purchases shipped to destinations within the United States of America (excluding remote areas such as Alaska, Hawaii, Puerto Rico, Virgin Islands, and Guam), the United Kingdom, Europe, Australia, and New Zealand.
- Eligibility: The Free Shipping offer applies automatically to qualifying orders at checkout, without the need for promotional codes. The offer is not applicable to USA remote areas, as defined above, where standard shipping rates and terms will apply.
- Production Time: Order processing commences within 24 hours of order placement. The production of handcrafted, custom-made clothing items typically spans a period of 3-8 days, post which, the products are dispatched for delivery.
- Estimated Delivery Time: The estimated time frame for delivery is between 5-18 days subsequent to the dispatch of the order. Delivery times may vary based on the final destination and factors beyond the control of DIGITAL DUDS®, such as weather conditions or customs clearance processes.
- Order Tracking: Upon dispatch, customers will be provided with a tracking number via email. The progress of the shipment can be monitored on the carrier’s official website using the provided tracking information.
- Policy Amendments: DIGITAL DUDS® reserves the right to modify this Delivery Policy at any time. Such modifications will be effective immediately upon posting the amended terms on the company’s website.
- Acceptance: By finalizing an order with DIGITAL DUDS®, the customer acknowledges and consents to all terms included in this Delivery Policy.
- Inquiries: Any questions or concerns regarding the delivery of an order should be directed to the customer support team of DIGITAL DUDS®, whose contact details are available on our ‘Contact Us’ page.
- Governing Terms: This Delivery Policy is to be read in conjunction with DIGITAL DUDS® Terms of Service, which provide additional legal and practical information regarding purchases.
DIGITAL DUDS® thanks you for your patronage and is dedicated to ensuring a smooth and satisfactory delivery experience for all our esteemed customers.